Privacy Policy

Welcome to Luckymatch, your trusted online platform for gaming and entertainment. Luckymatch values your continued patronage and is committed to respecting your privacy rights by taking all necessary steps and measures to protect them. This Privacy Policy explains how we collect, use, protect, and share your personal information when you engage with our services. By accessing or using Luckymatch, you agree to the terms outlined in this policy.

We are committed to maintaining the confidentiality and security of your data. Please contact us using the details provided at the end of this policy if you have any questions or concerns about how we manage your information.

Information We Collect

To provide you with a secure and enjoyable experience, we collect the following information:

1. Personal Details:

When you create an account, we collect personal details such as your name, date of birth, email address, phone number, and residential address. We verify your identity and comply with applicable laws using this information.

2. Payment Information:

To process deposits and withdrawals, we collect payment details such as your credit/debit card information, bank account details, and other payment methods. We handle all financial information securely, adhering to industry standards.

3. Account Activity:

We record your gaming activities, including your betting history, deposits, and withdrawals. This data helps us enhance your experience and maintain platform security.

4. User Movement and Activity:

We collect and store information about user movement and activity within the site, including pages viewed, time spent on specific pages, browsing habits, traffic tendencies, click preferences, and bounce rates. We primarily use this data for research, analysis, and further development to generate reports and enhance functionality for a better user experience.

5. Cookies and Tracking Data:

We use cookies and similar technologies to analyze website usage, personalize your experience, and provide custom services. This may include data about your browser type, device, and interactions with Luckymatch.

6. IP Address and Device Information:

We collect information about your IP address, device type, operating system, and browser to ensure the platform’s performance and security.

7. Geolocation Data:

To comply with local regulations, we may collect geolocation information to verify that you are accessing our platform from a permitted location.

How We Collect Your Data

We gather your data through various methods to provide a seamless and secure experience:

1. Directly from You:

You provide data when you register, make transactions, or interact with customer support.

2. Through Platform Usage:

Cookies and similar technologies collect information automatically as you navigate the website.

3. Payment Transactions:

We collect data related to deposits and withdrawals via secure payment processors.

4. From Third Parties:

We may receive data from payment providers, anti-fraud tools, or marketing partners to verify identities and improve services.

Use of Cookies

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our platform. They help us remember your preferences and enhance your experience.

2. Types of Cookies We Use:

3. Managing Cookies:

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the platform.

4. Third-Party Cookies:

Third-party partners set certain cookies to deliver analytics and advertising services. These cookies are governed by their respective privacy policies.

Information Security

The Luckymatch site has taken active measures to secure and protect all your information. We store every piece of data in a password-protected database behind a firewall.

How We Use Your Data

We process your data to improve your experience and guarantee adherence to legal obligations. Specifically, we use your data for:

1. Account Management:

To create, verify, and manage your Luckymatch account.

2. Transaction Processing:

To handle deposits, withdrawals, and other financial operations securely.

3. Personalization:

To customize promotions, recommendations, and features to your preferences.

4. Security and Fraud Prevention:

To protect your account and maintain the integrity of the platform.

5. Compliance with Regulations:

To meet legal requirements, including age verification and anti-money laundering rules.

6. Marketing and Communication:

With your consent, we may send updates about features, promotions, and account notices.

7. Service Improvement:

To gather statistics, analyze trends, and improve platform functionality for a better user experience.

Important Note Concerning Minors

This site is not marketed to or intended for minors or anyone lacking the legal capacity to participate in online gambling activities. Anyone under 18 years of age is strictly forbidden from using this site or its services. Accordingly, age-identifying information is not collected, nor do we knowingly gather personal information from visitors under 18 years old.

Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

1. Account Information:

Data is retained during the lifetime of your account and for a period after closure to comply with legal obligations.

2. Financial Records:

Transaction data is retained for a legally mandated period, typically 5-7 years.

3. Secure Deletion:

Once data is no longer needed, it is securely deleted or anonymized.

Policy Acceptance, Amendments, and Updates

Visiting or using this site in any manner constitutes user acceptance of this policy. We reserve the right to change, modify, or amend this Privacy Policy at any time without prior notice. Once published, such changes take immediate effect. It is the user's responsibility to periodically review this policy for updates.

Disclaimer of Legal Responsibility

We are not responsible for any events outside our direct control. There is no guarantee that this site will operate in an error-free manner concerning the privacy and protection of your personal information. We disclaim all liability for any indirect, incidental, consequential, or punitive damages resulting from the use or disclosure of personal information.

Consent to Privacy Statement

By using our service and website, you agree to be bound by all the terms and provisions of this Privacy Policy. This Privacy Statement replaces any earlier versions.

If you have any questions or concerns about our Privacy Policy, Terms of Use, or how we handle personal information, please contact us:

Email: support@Luckymatch.com

We are here to assist you and ensure your data is protected.